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Shipping & Delivery

We always ship your items by Registered Air Mail from Hong Kong within 48 hours after your payment is cleared and your address information is confirmed. Please provide us your phone number which is required for customs inspection.

Order of Process:
Step 1 (1 working day): Order waits to get packaged. Estimated Delivery Time:
Airmail: 10 to 21 days.
Step 2 (1 working day): Order is packaged and shipped to carrier (e.g. Hong Kong Post, EMS, UPS etc).
Step 3 (3-14 working days): Order is enroute via EMS or Hong Kong Post.

Free International Shipping

  • Free Shipping offer is applied to all items shipped by Registered Air Mail.
  • To identify eligible items, look for an icon on the product information pages.
We provide free shipping to the following countries:

Afghanistan , Albania , Algeria , Angola (Rep. of) , Anguilla , Antigua and Barbuda , Argentina , Armenia (Rep. of) , Ascension , Australia , Austria , Azerbaijan (Rep. of) , Azores ,
Bangladesh , Bhutan , Brunei Darussalam , Bahamas , Bahrain (State of) , Balearic Islands , Barbados , Belarus , Belgium , Belize , Benin (Rep. of) , Bermuda , Bolivia , Bosnia and Herzegovina , Botswana , Brazil , Bulgaria (People's Rep.) , Burkina Faso , Burundi ,
Cambodia (Kingdom of) , China (People's Rep. of) , Cameroon (Rep. of) , Canada , Canary Islands , Cape Verde Islands , Caroline Islands , Cayman Islands , Central African Republic , Chad , Chile , Christmas Island , Cocos (Keeling) Islands , Colombia , Comoros (Fed. Islamic Rep. of the) , Congo (Dem. Rep. of) , Congo (Rep. of) , Corsica , Costa Rica , Cote d'Ivoire , Croatia (Rep. of) , Cuba , Cyprus , Czech Republic ,
Denmark , Djibouti , Dominica , Dominican Republic ,
East Timor , Ecuador , Egypt (Arab Rep. of) , El Salvador , Equatorial Guinea (Rep. of) , Eritrea , Estonia , Ethiopia ,
Falkland Is.(inc. Dependencies) , Faroe Islands , Fiji , Finland , France , French Guiana , French Polynesia , French West Indies ,
Gabon , Gambia , Gaza and Khan Yunis , Georgia , Germany , Ghana , Gibraltar , Greece , Greenland , Grenada , Guatemala , Guinea , Guinea Bissau , Guyana ,
Haiti , Honduras (Rep. of) , Hungary ,
India , Indonesia , Iceland , Iran , Iraq , Ireland , Israel , Italy ,
Jamaica , Japan (inc. Ryukyu Islands) , Jordan ,
Korea (Dem. People's Rep. of) , Korea (Rep. of) , Kazakhstan (Rep. of) , Kenya , Kiribati (Rep. of) , Kuwait , Kyrgyzstan (Rep. of) ,
Lao (People's Dem. Rep.) , Latvia , Lebanon , Lesotho , Liberia , Libyan Arab Jamahiriya , Liechtenstein , Lithuania , Luxembourg ,
Malaysia , Maldives (Rep. of) , Mariana Islands , Myanmar (Union of) , Macedonia , Madagascar (Dem. Rep. of) , Madeira , Malawi , Mali , Malta , Marshall Islands , Mauritania , Mauritius , Mexico , Moldova (Rep. of) , Monaco , Mongolia , Montserrat , Morocco , Mozambique ,
Nepal , Namibia , Nauru , Netherlands , Netherlands Antilles and Aruba , New Caledonia , New Zealand , New Zealand Islands Territories , Nicaragua , Niger Republic , Nigeria , Norfolk Island , Norway ,
Oman, Sultanate of ,
Pakistan , Philippines , Panama (Rep. of) , Papua New Guinea , Paraguay , Peru , Pitcairn Island , Poland , Portugal , Puerto Rico ,
Qatar (Doha & Umm Said) ,
Reunion , Romania , Russian Federation , Rwanda ,
Singapore (Rep. of) , Sri Lanka (Dem. Soc. Rep. of) , St. Christopher (St.Kitts) and Nevis , St. Helena , St. Lucia , St. Pierre & Miquelon , St. Vincent and the Grenadines , Samoa, USA Territory , Sao Tome and Principe (Rep. of) , Saudi Arabia , Senegal , Serbia and Montenegro , Seychelles , Sierra Leone , Slovakia , Slovenia (Rep. of) , Solomon Islands , Somalia , South Africa (Rep. of) , Spain , Spainish Terr.of N.Africa , Spitzbergen (Svalbard) , Sudan (Rep. of) , Suriname (Rep. of) , Swaziland , Sweden , Switzerland , Syrian Arab Republic ,
Taiwan , Thailand , Tajikstan (Rep. of) , Tanzania , Togo , Tonga , Tortola (British Virgin Is.) , Trinidad & Tobago (Rep. of) , Tristan Da Cunha , Tunisia , Turkey , Turks & Caicos Islands , Tuvalu ,
Uganda , United Arab Emirates , United Kingdom , United States of America , Uruguay , Uzbekistan (Rep. of) , Uganda , United Arab Emirates , United Kingdom , United States of America , Uruguay , Uzbekistan (Rep. of) ,
Vietnam (Socialist Rep. of) , Vanuatu (Rep. of) , Vatican City State , Venezuela , Virgin Islands of USA ,
Wake Island , Wallis and Futuna Islands , Western Samoa ,
Yemen (Rep. of) ,
Zambia , Zimbabwe ,

Registered Air Mail

  • Delivery time is usually around 7 to 14 working days (exclude Saturday, Sunday and public holidays)
  • Tracking number and certificate of posting is provided.
  • Online tracking is available for some countries. You must contact your local post office for the tracking. The tracking is only available once the parcels have been checked by your local customs.
  • Signature is required on delivery. You need to show your identity and sign the parcels.
  • Free shipping for all registered air mail.

Online Tracking Sytem
Online Tracking System is available on the following countries:
Canada https://obc.canadapost.ca/emo/basicPin.do?language=en
Ireland http://track.anpost.ie/track.html
S.Korea http://service.epost.go.kr/iservice/ems/ems_eng.jsp
Malta http://trackandtrace.maltapost.com/TrackAndTrace.asp
New Zealand http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/
Portugal http://www2.ctt.pt/feapl/jsp/pesqobjectos/public/pesqobjectosform.jsf?lang=01
Qatar http://www.imolink.net/qpost/ttchmail/tracktrace.htm
Singapore http://www.singpost.com/ra/ra_article_status.asp
Taiwan http://postserv.post.gov.tw/WebMailNslookup/ChII_CertifiedMail.html
United Arab Emirates http://www.emiratespost.com/frame......sp%3Flanguage%3Den
United Kingdom http://www.royalmail.com/portal/rm/track?catId=500185&mediaId=22700601&keyname=track_home
United States http://www.usps.com/shipping/trackandconfirm.htm
Spain http://www.correos.es/ENG/13-MenuRec2/01-MenuRec21/2010_c1-LocalizadorE.asp

Delivery Time

  • Delivery time including customs inspection time is usually around 7 to 14 working days for Registered Air Mail, Express Mail would take faster (normally 2 to 4 working days).
  • Delivery times are for reference purposes only. We do not offer any guarantee on the delivery times listed. Late arrival may be due to some reasons:
    • Parcels are delayed by your local customs inspection.
    • Parcels are returned back to your nearest post office without notification. You should go to post office to pick up the parcels.

Shipping for Pre-Order items

  • If the item is pre-order, we will ship the item when the stock arrives, we do not gurantee the arrival day. Customer could contact us to cancel the pre-order.

What should you do if you cannot receive the parcels?

  • It may be a delay. Please be patient.
  • If you could not receive the parcels after 21 days of payment, please contact us for tracking information. We suggest you try the following steps later:
    1. Go to your local nearest post office.
    2. Ask the staff if there are parcels from Hong Kong.
    3. Show them the tracking number and you identity card. Sign and pick up the parcels.
    4. If the parcels are not found, please contact us again.

Incorrect Shipping Information

Please check your paypal information before order. As Paypal advice, we will refund the payment if the your information incorrectly(e.g. Name, shipping address). €4 will be charged for an administration fee.


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